Our Mission
To ensure the most efficient and safe approach, with a sustainable operation in providing airlines a solely dedicated deicing service,
in all weather conditions.
Our Values
Our values start with our employees, who are vital to our company, our operation and our success. Our deicing team has years of experience within the aircraft deicing industry. Our management team combined brings over 80 years of knowledge and expertise.
Our Operation
- Solely dedicated to aircraft deicing
- Highest level of service when our clients need it most
- Proven track record in meeting airline demands in all adverse weather conditions
- Brand new equipment for higher service levels and lower maintenance costs
- Guaranteed service level to meet our clients flight schedules
- Transparent business practices – 100% guaranteed
Our Leadership Team
Glen Buck
Group CEO
I have over 18 years of experience within the aircraft deicing industry. Through the years I have worked hard to gain the knowledge and experience needed to meet the deicing needs of airlines and airports. Pro Air Deicing provides a specialised approach for airlines and airport authorities looking for a high level of service from a dedicated business partner, in all weather conditions.
Mo Minur
Vice President Europe
As Vice President Europe for Pro Air Deicing, I bring 19 years of leadership skills and vast understanding and experience in all aspects of an aircraft deicing operation. With my operational expertise, working at multiple airports in this industry, I am committed and dedicated to providing a first-class service to our airport and airline partners.
Holly Van Straten
Vice President Business Development
North America
As a 25 year veteran of the airline industry, I have had the pleasure of working in all corners of the globe with the world’s leading airlines. I take pride in developing long term partnerships and sincere business relationships, resulting in strategic advancements for Pro Air Deicing and our clients.
Jason Newell
Director Procedures & Training
With more than 10 years experience as a technical instructor and over 2 decades managing and mentoring employees, I have created and fostered team development in airline and ground handling businesses. I am an active member of the SAE G-12 Aircraft Ground Deicing Committee and have received certificates of distinction from IATA for various subjects; including audits, training and safety.
Abed Mady
HSEQ Director
As an HSEQ Director our commitment to Health, Safety, Environment and Quality control, is paramount to ensuring the success of the business. Building on previous successes and more than 10 years in the aviation industry, assuring that safety and quality is a key part of the business shown through leadership and excellence.
Lynsey Baker
General Manager UK
With More than 22 years within the aviation industry, I have gained a vast amount of knowledge and experience working within both an Airline environment and also ground handling. My focus as General Manager is to continue building airline and airport authority partnerships and ensuring the team continues to develop their skills as every employee is vital to the company’s success.
Our Features

Time Performance
- Our multiple truck deicing, will save time and cost when your operation needs it the most
- VHF Direct Flight Deck Communication
- Solely dedicated experienced deicing team

Efficiencies
- Brand new deicing equipment
- Maximum resources used on all aircraft
- Reduced deicing times with guaranteed SLA

Automated Reporting
- Our support team can optimise deicing services, providing live real-time data
- Automated de/anti-icing confirmation slips
- Online training and audits

Support
- Complete management team support
- Highest level of service for all our airline partners
- Ensuring your aircraft depart on time, every time
Experience
Safety Culture
Pro Air Deicing’s corporate structure and commitment to safety enable us to focus on developing a positive, safety culture.
- Our safety culture serves as a stepping-stone to excellence in preference to just being compliant
- Safety enhances overall performance
- We focus on the generative approach and dynamic methods to increase our safety levels
- Our just culture ensures open and trustful communication with an emphasis on safety
Training
Pro Air Deicing…

Meets and exceeds your deicing training standards and requirements

Follows SAE guidance

Adapts to airline specifics (eg: USA – UK, international ground deicing program)

Prepares and communicates automated training records, as needed

Conducts self-audits

Encourages staff to take ownership, building trust and respect

Mentors team to be leaders in life and the workplace

Plans for future succession

Understands we are only as good as the team that we build
Latest News
February 2021:
Pro Air Deicing has signed a long term contract with Turkish Airlines at LGW.
February 2021:
Pro Air Deicing announces a new operation, station start-up at Birmingham (BHX) this winter season.
December 2020:
Pro Air Deicing announces the appointment of our company President, Mr. Richard Gross.
December 2020:
Pro Air Deicing announces a new operation, station start-up at London Gatwick (LGW) this winter season.
December 2020:
Pro Air Deicing and Pro Air Group in association with THOMS Aviation started a new operation, station start-up at The Newcastle International Airport (NCL).
December 2020:
Pro Air Deicing and Pro Air Group signed a partnership with THOMS Aviation, offering our clients additional services: Exterior Aircraft washing, Interior Aircraft cleaning, Aircraft disinfection, Engineering washing, Engine Compressor washing and GSE cleaning.
November 2020:
Pro Air Deicing was awarded Ethiopian Airlines deicing contract at Manchester Airport, England, starting November 1, 2020. We are excited for the opportunity to work with the Ethiopian Airlines team at MAN.
October 2020:
We have signed a preferred deicing supplier agreement with Stobart Aviation Services at MAN.
October 2020:
We have renewed our contract with Weston Aviation for another 5 years.
October 2020:
We are pleased to have been awarded the Singapore Airlines deicing contract.
September 2020:
Pro Air Group is formed to offer additional services within the aviation sector.
June 2020:
Winter 2020/21 preparations begin.
June 2020:
Lynsey Baker becomes General Manager UK.June 2020:
May 2020:
Pro Air Deicing Inc. incorporated in the USA and Canada.January 2020:
Delivery of 2 brand new JBT Tempest deicing trucks.
December 2019:
Delivery of the first JBT Tempest-i deicing truck in Europe.
December 2019:
September 2019:
Jason Newell becomes Procedures and Training Director. Based in Canada.September 2019:
First operation based at Manchester Airport.Partnerships
















What our partners say
“In August 2019 we were approached by Pro Air Deicing to produce a new Aircraft Ground Deicing Manual and undertake some training for their new operation. Working with them was both easy and straightforward and an absolute pleasure. I wish Pro Air the best of luck in all of their future endeavors and we hope to be working with them again in the future.“
Simon Miles, Managing Director
Miles Aviation - March 2020
“It should be stated that Pro Air Deicing theoretical training records and test papers were available and exceeded the requirements of AS 6286A.“
Michael J Dowding, Auditor
Aerotec Aviation Services Ltd. - November 2019
“Using Pro Air for all our customer deicing requirements at Manchester is a pleasure; so professional and competitive with proactive staff.
I truly recommend them for any future deicing requirements.”
Simon Scales, Flight Support Manager
Weston Aviation at MAN airport - October 2020
Contact Us
Email Us
For general inquiries & questions, contact us via email.
UK:
g.buck@proairdeicing.com
USA:
h.vanstraten@proairdeicing.com
g.buck@proairdeicing.com
Follow Us
Europe
UK
Pro Air Deicing Ltd
+44 07507872230
London, England WC1N 3AX
UK
Gatwick (LGW)
Manchester (MAN)
Newcastle (NCL)
Birmingham (BHX)
North America
USA & Canada
Pro Air Deicing Inc.
+1 917 327 7388
Suite 5750
Chicago, IL 60602
USA
Suite 904 Toronto
Ontario, M5J 1J9
Canada